Privacy Policy

Last updated: September 2, 2025

At Interiores AI (hereinafter, the "Platform"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and protect the personal information of those who use our software as a service (SaaS).

1. Data Controller

• Business name: Interiores AI
• Website: https://interiores-ai.com
• Contact email: soporte@interiores-ai.com

2. Information We Collect

We may collect the following categories of data:

• Registration data: name, email, password (when applicable), or minimal authentication data when signing in with third parties (e.g., Google, GitHub, Facebook).
• Usage data: application activity, IP address, device identifiers, operating system, browser type and version, pages visited, and interaction times.
• Payment data: if you purchase a subscription, we process (through payment providers) information necessary for billing and reconciliation.
• User-generated content: images, prompts, files, and metadata you upload to be processed using artificial intelligence.
• Support: contact messages, tickets, and feedback.

3. Purposes of Processing

• Provide, maintain, and improve the Platform.
• Authenticate users and manage accounts.
• Process payments and billing.
• Provide technical support and customer service.
• Comply with legal, tax, and regulatory obligations.
• Prevent, detect, and mitigate fraud, abuse, and security issues.

4. Legal Basis

We process personal data based on:

• Your consent, when required.
• Performance of a contract, to provide the service you requested.
• Compliance with applicable legal obligations.
• Our legitimate interest in improving the platform and ensuring its security.

5. Data Sharing

We do not sell or rent personal information to third parties.

We may share data only with:

• Service providers: (e.g., hosting, storage, payment processing, analytics, messaging) under contracts that require confidentiality and security.
• Competent authorities: when there is a legal obligation.

6. Data Retention

We will retain personal data as long as you maintain an active account or as necessary for the purposes indicated. Billing information is retained for the periods required by applicable tax regulations.

7. Information Security

We implement reasonable technical and organizational measures to protect data against unauthorized access, loss, alteration, or disclosure. No system is completely secure, but we continuously work to improve our practices.

8. User Rights

Depending on your jurisdiction, you may exercise the following rights over your data:

• Access to your personal data.
• Rectification of inaccurate or incomplete data.
• Erasure (deletion) of your data.
• Objection or restriction of processing.
• Data portability.

To exercise them, contact us at soporte@interiores-ai.com.

9. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, keep your session active, and analyze Platform usage. You can configure your browser to reject cookies; note that some features may be affected.

10. International Transfers

When we transfer data outside your country, we implement appropriate safeguards (e.g., standard contractual clauses or equivalent mechanisms) as required by applicable law.

11. Minors

The Platform is not directed at minors under 13 years of age (or the equivalent minimum age in your jurisdiction). If we detect that we have collected data from minors without necessary consent, we will delete it.

12. Changes to this Policy

We may update this Privacy Policy to reflect changes in legislation or our processes. We will post the current version on this page and indicate the date of last update. When changes are substantial, we will endeavor to notify you through reasonable means.

13. Contact

If you have questions or requests related to this Privacy Policy, write to us at soporte@interiores-ai.com.